Policy Details

Last Updated: 6, April 2026

1. Introduction

Shumba Guru (“I”, “we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website and book our spiritual coaching services. We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Contact Details

For the purpose of data protection law, the Data Controller is:

• Business Name: Shumba Guru trading as Shumba Guru

• Email: connect@shumbaguru.co.uk

• Address: 223 Upper Chorlton Road, Manchester, United Kingdom

3. The Type of Personal Information We Collect

We currently collect and process the following information:

• Identity Data: Name and title.

• Contact Data: Email address and phone number.

• Booking Data: Details about the services you have booked and session notes.

• Financial Data: Payment details (processed securely via our third-party payment providers; we do not store full card details on our servers).

• Special Category Data: Due to the nature of spiritual coaching, you may share information regarding your religious or philosophical beliefs. This is classified as “Special Category Data” under the UK GDPR and requires extra protection.

4. How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You make a booking for a spiritual life coaching session.

• You contact us via our website or email.

• You sign up for our newsletter.

Lawful Bases for Processing

Under the UK GDPR, the lawful bases we rely on for processing this information are:

1. Contractual Obligation: We need your data to fulfill the spiritual life coaching service you have purchased.

2. Your Consent: For marketing communications or when you voluntarily share Special Category Data (spiritual beliefs). You can remove your consent at any time by contacting us.

3. Legitimate Interests: For administrative purposes and to improve our services.

4. Legal Obligation: To comply with tax and accounting laws (e.g., HMRC records).

5. Sharing Your Information

We do not sell your data. We only share information with trusted third parties necessary to run our business, such as:

• Booking Systems: (e.g., Calendly, Acuity)

• Payment Processors: (e.g., Stripe, PayPal)

• Video Conferencing: (e.g., Zoom, Google Meet)

• Email Service Providers: (e.g., Mailchimp)

Some of these providers may be located outside the UK (e.g., the USA). In such cases, we ensure your data is protected by Standard Contractual Clauses (SCCs) or other legal safeguards.

6. How We Store Your Personal Information

Your information is securely stored [e.g., on encrypted cloud servers/password-protected devices].

Retention Periods:

• Booking/Client Records: We keep your session details and notes for 7 years following your last session to comply with insurance and tax requirements.

• Marketing Data: We keep your name and email until you unsubscribe or withdraw consent.

7. Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.

• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate.

• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information.

• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation.

8. Cookies

Our website uses cookies to improve your browsing experience and manage bookings.

• Essential Cookies: Required for the website to function (e.g., session management).

• Analytical Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics). You can manage your cookie preferences through your browser settings or our website’s cookie banner.

9. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at connect@shumbaguru.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data:

• Information Commissioner’s Office

• Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

• Helpline number: 0303 123 1113

• Website: https://www.ico.org.uk